Menu
SWISSPEARL
Swisspearl Boosts
Lead Conversion Rate to 65%
with Upseller Chat
Swisspearl is a top-tier European firm that specializes in making and distributing fibre-cement products, mainly used in roofing. They cater to a broad audience, including architects, contractors, and resellers.
Challange
- Complex Product Range: Swisspearl ‘s extensive list of products needed a platform where customers could easily find what they were looking for.
- Audience Diversity: The challenge was to cater to a broad and diverse set of customers, from architects to contractors.
Solution
Upseller unleashed Swisspearl’s sales potential through a comprehensive chatbot solution combined with expert live chat sales service.
65%
Sales come from Live Chat Sales leads
99%
Customer satisfaction rate
24/7
Cut down customer response time
“We regularly meet with Upseller to discuss feedback and review important metrics. If we find that a certain topic is frequently searched for, we try to highlight it on our website. Beyond helping with customer service and sales, Upseller also provides insights for our website’s development. We’re pleased with their performance and team.”
Marko Vikki,
Product Manager at Swisspearl
Related Customer Stories
Vattenfall achieves 135% sales growth through Upseller`s service.
Drive SThe provision of strategic RISE with SAP consultation services removed the burden of having to handle multiple vendors and contracts. HMD Global...
Upseller Live Chat handles 35% of Martela B2B sales inquiries.
Drive SThe provision of strategic RISE with SAP consultation services removed the burden of having to handle multiple vendors and contracts. HMD Global...
Swisspearl boosts lead conversion rate to 65% with upseller chat.
Drive SThe provision of strategic RISE with SAP consultation services removed the burden of having to handle multiple vendors and contracts. HMD Global...
AI powered chatbot and live chat solutions.
© 2024 Upseller.
Links
Features
Pricing
API
Sign up
Log in
Resources
Help docs
Quick start guide
Changelog
Blog
Company
Help docs
Privacy policy
Terms of service
Contact us
Discord
Twitter
© 2024 Upseller.